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Landing Updated 11 August 2026

Run and troubleshoot

Follow workflow runs after a trigger fires, find the step that failed, and recover without losing what already succeeded.

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A run is one execution of a saved workflow version. Each step inside it records its own status and outcome, which is what makes a failure something you can read rather than reconstruct.

Choose your next task

  • Watch runs in Monitor — the run history, its filters, live tail, and what a run's detail view shows.
  • Recover a failed run — read the failure, retry from the failing step, and resolve calls whose outcome is unknown.
  • Activation errors — for a workflow that refuses to go live, which is a different problem from a run that failed.

Where to start when something is wrong

  1. Did it run at all? If no run appears, the problem is upstream of execution — the workflow may be inactive, or the trigger never fired. See Save, version, and activate.
  2. Did the run fail? Open it and find the first step with status failed. The error is on that row.
  3. Was the failure transient? Retry from the failure. Every step that finished is kept.
  4. Was it a configuration problem? Fix the workflow, save, and activate the new version — then retry, or wait for the next trigger.

Saving builder changes and activating are separate actions, so before testing a fix, confirm which saved version is actually active.

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